Homecare (also called in-home care) means non-medical support delivered in a person’s own home rather than at a facility — things like companionship, help with bathing and dressing, meal prep, transportation, and light housekeeping. It’s different from home health care, which involves skilled nursing or medical treatment. CareMatch at Home focuses exclusively on the non-medical side: comfort, safety, and daily living support.

Not exactly — and that’s by design. A traditional homecare agency employs caregivers directly and often follows up with a flood of calls from multiple providers. CareMatch at Home is a free matching service: we review your loved one’s needs, then introduce you to up to two vetted, background-checked caregivers from our provider network. You get real choice without the runaround — and we’re never paid by your family, only by the provider network.

You tell CareMatch about your loved one’s needs, location, preferred schedule, and caregiver preferences. The team uses those details to search for suitable non-medical caregivers and introduces your family to up to two options to consider.

It helps to know where your loved one lives, when help is needed, the preferred start date, and the everyday support they may require. Sharing personality, routine, language, household, and caregiver preferences can also help make the search more specific.

We background-check every caregiver we present through our matching process. Even so, we recommend families speak directly with each match about experience, availability, references, responsibilities, and anything else important to their loved one before making a final decision.

Yes, families should share any preferences that may affect whether a caregiver feels like a good fit. This might include schedule, communication style, personality, language preferences, or relevant experience, although availability will depend on the caregivers serving your area.

Talk about availability, experience, expected responsibilities, rates, communication, household routines, and your loved one’s preferences. It is also a good opportunity to see how naturally the caregiver communicates with your family and whether expectations are clear on both sides.

Whenever practical, involving the person receiving care can be helpful. Their comfort, personality preferences, and reaction to the caregiver matter because the arrangement will take place in their home and become part of their normal routine.