- Limited-Time Promotion
Get 10 Free Hours of Professional In-Home Care
Sign up with our partner agency, submit your signed contract, and CareMatch at Home will cover 10 hours of care — 5 hours in month 2 and 5 hours in month 3. Here’s everything you need to know and how to claim.
Simple Process
How to Claim Your 10 Free Hours
Four easy steps stand between you and 10 hours of free professional care for your loved one.
Get Matched
Complete the free CareMatch care finder quiz. We’ll match you with up to 2 vetted partner agencies within 24–48 hours.
Sign Up with the Agency
Choose your preferred agency and sign their care agreement. Make sure to save your signed PDF contract — you’ll need it.
Submit Your Contract
Upload your signed PDF contract using the form on this page. Our team will verify your enrollment within 1–2 business days.
Receive Free Hours
Once verified, CareMatch will apply 5 free hours in month 2 and 5 free hours in month 3 — directly through your agency.
Month-by-Month Breakdown
Your 10 Free Hours, Explained
Here’s exactly what to expect each month after you sign up with your partner agency.
Month 01
You Pay Normal Rate
Standard
Billed at agency rate
Your first month of care is billed at the agency’s standard hourly rate. This is your opportunity to get comfortable with your caregiver and confirm it’s the right fit for your family.
Month 2 — Free Hours Begin
5 Hours on CareMatch
5 hrs
Covered by CareMatch at Home
Starting in your second month, CareMatch at Home covers 5 hours of professional in-home care. Applied as a credit directly through your agency — no out-of-pocket cost for those hours.
- FREE — Covered by CareMatch
Month 3 — Final Free Hours
5 More Hours on CareMatch
5 hrs
Covered by CareMatch at Home
Another 5 hours covered in your third month. That’s a total of 10 hours of professional in-home care, completely paid for by CareMatch at Home as our thank-you for trusting us with your family.
- FREE — Covered by CareMatch
Claim Your Hours
Submit Your Signed Contract
Fill out the form below and upload your signed agency contract PDF. Our team will verify your enrollment and confirm your free hours within 1–2 business days.
10 Free Hours Redemption Form
All fields are required. Your information is kept private and secure.
Offer Terms & Conditions — Full Fine Print
The “10 Free Hours” promotion (“Offer”) is provided by CareMatch at Home and is available exclusively to new clients who (a) are referred to a partner agency through the CareMatch at Home matching service, and (b) execute a signed care services agreement with a qualifying CareMatch at Home partner agency on or after the promotion launch date. To redeem the Offer, the client must submit a copy of their fully executed (signed) agency care agreement in PDF format, either via the online redemption form at carematchhome.com/free-hours or by email to [email protected]. Free hours are issued as a credit applied through the partner agency in the amounts of five (5) hours in the second month of the care agreement and five (5) hours in the third month of the care agreement. The client must remain an active, paying client of the partner agency to receive the month 3 credit. Free hour credits are non-transferable, non-refundable, and have no cash value. Credits may not be combined with other promotions or discounts unless expressly stated. CareMatch at Home reserves the right to verify the authenticity of submitted contracts and to deny redemption in cases of suspected fraud or ineligibility. Limit one (1) Offer per household. CareMatch at Home reserves the right to modify, suspend, or discontinue this Offer at any time without prior notice. This Offer does not constitute a guarantee of caregiver availability or service quality, which are the responsibility of the partner agency. For questions, contact [email protected].Eligibility Requirements
- New client of a CareMatch at Home partner agency
- Signed agency contract (PDF) must be submitted
- Must remain an active client through month 3
- One offer per household
- Not available for existing agency clients
- Non-transferable and has no cash value
Prefer to Email Your Contract?
No problem. Simply email your signed PDF contract directly to our support team and we’ll handle the rest. Include your full name, phone number, and the agency you signed with.
Frequently Asked Questions
When do I receive my free hours?
Free hours are applied as credits in months 2 and 3 of your agency contract — 5 hours each month.
How long does verification take?
Our team typically verifies submitted contracts within 1–2 business days. You’ll receive a confirmation email.
What if I don't have a PDF?
Ask your agency to send you a digital copy of your signed contract. Most agencies provide one via email.
Can I use the hours in month 1?
No — the first month is billed at the standard agency rate. Free hours begin in month 2.
What agencies qualify?
Only agencies within the CareMatch at Home partner network qualify. Your matched agency will be a partner agency.